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General terms and conditions

1. The General Terms and Conditions (GTC) are part of every order between isdaGmbH, the owner of and the ordering customer. Deviations from the general terms and conditions require a written record

2. If possible, shipment will take place within 2-3 working days. If an item is not in stock, the customer will be informed and the order will be executed as soon as possible

3. Exchange in case of demonstrable production defects, provided that these are reported within 14 days of receipt. Returns will only be accepted if our customer service has been previously contacted by email and given a "return number". The postage costs for returns cannot be taken over for logistic reasons

4. You have the right to revoke this contract within 14 days without giving reasons. Learn more Widerrufsrechtabout .

5. Any expenses for uncollected deliveries (in particular cash on delivery) or returns due to incomplete or incorrect address details will be invoiced.

6. Orders can be paid by credit card or Postcard, prepayment or cash on delivery. The cash on delivery fee is paid by the customer. The C.O.D. fee is an additional 15 --.

7. If an item is not available, we will contact the customer by email.

8. The customer is solely responsible for the selection of articles.

9. We do not pass on address data to third parties.

Your data will be treated strictly confidential.

10. Price changes and errors excepted.

11. Place of jurisdiction is Zug.

isda GmbH Chamerstrasse 172, 6300 Zug, August 2010